FAQ
Delivery time:
1. Samples: 3-7 working days;
2. Bulk order: 30-40 working days
Warranty:
2-5 years warranty for different products
Shipping Method:
1. By Express: DHL, UPS, Fedex, a fast and safe way for shipping, normally 3-7 working days for delivery;
2. By Air: In some area, the shipping cost by air is more favorable than by Express; 5-7 days for delivery;
3. By Sea: the most economic shipping method, but takes longer time. For large quantity, heavy and not urgent
goods can choose his way.
4. Your shipping agent or forwarder.
After-Sale Service:
1. Quick reply online service for customer 's questions;
2. If anything goes wrong with the products quality, we will replace new ones for free
3. Make you a happy ordering.
Quality Control:
100% of the lamps will be tested its quality reliability , and we will also test its;
temperature after 24 hours' lighting.Then after it is cool we again test 100% of the lamps to see if it still work well;
Each lamp should pass all these QC procedures before shipping to customer.
Our services:
1. For all your inquires about us or our products, we will reply you in detail within 24 hours;
2. We own well-tranied and passional sales & after- sale services who can speak fluent Engligh language;
3. We offer OEM services. Can print your own logo on products , can customize the retail box packing and other things.
4. We have very experienced R&D engineers and we have strong ability to do OEM
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